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FAQ

All of your questions answered in one place.

#1 Question: Do the needles hurt?

Where are you located?

Our acupuncture office is located within Phoenix Park; 2 Shaker Rd. Suite B222 in Shirley, MA. We are conveniently located to offer acupuncture near Acton, Ashburnham, Ashby, Ayer, Concord, Dunstable, Fitchburg, Gardner, Groton, Harvard, Lancaster, Leominster, Lunenburg, Townsend, Pepperell, Westminster and surrounding towns. 

How should I prepare for my first visit?

The most important thing to do before your first visit, is to complete your intake forms online. Using the credentials you used to create an account when you booked your appointment, you will login to the Jane portal and fill out the forms under the Intake Forms tab. You can also upload your insurance information within the form. 

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Having a light snack before, and staying hydrated before and after your appointments is also important.

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Wear loose-fitting clothing, which allows accessibility to your knees and shoulders. Body suits aren't ideal, in the event I need to access the abdomen or back. You may also change into shorts prior to your visit if you'd like.

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If you are using the infrared dome, bring a bathing suit to change into.

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For a more relaxing experience, please keep your phone/electronics on silent and put away during your visit.

Do I need to come more than once?

While it would be great if acupuncture were a one-time fix, the reality is that imbalances don’t happen overnight, so healing may take time. Acupuncture works to address the root cause of your discomfort, not just the symptoms. This process can require patience, and the longer you've had a condition, the more frequent treatments you may need.

Is acupuncture safe?

Yes, acupuncture is considered one of the safest forms of medicine, with virtually no side effects—except for that wonderful acu-nap. When performed by a Licensed and Board-certified practitioner, acupuncture is very safe with minimal risk. Acupuncturists undergo extensive training and are regulated by national and state medical boards. For your safety, it's important to ensure that the practitioner you choose has up-to-date credentials from both levels of regulatory groups.

Do I leave a tip?

No, you don’t need to tip your acupuncturist. Acupuncture is considered a medical treatment, and you’re paying for the care and expertise provided during your session. Just like you wouldn’t tip your primary care doctor, there’s no expectation to tip your acupuncturist. However, if you feel inclined to show appreciation, we’d be grateful if you spread the word, or leave a google review recommending us to others!

I haven't been seen in a while. Can I come back?

All patients who have not been seen in one year are considered new patients and will need to complete the new patient process before resuming treatment.

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Helpful Links
Hours
Monday-Friday: 9:30 am-5p
Some Saturdays
Sunday: Closed
By appointment only.
Address & Contact
Phoenix Park
2 Shaker Rd. Suite B222
Shirley, MA
4 miles from Orchard Hill
(P): 978-571-9772
Texts get a faster response.

 

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2025 Victoria Brennecke Acupuncture
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