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FAQ

All of your questions, answered in one place.

How should I prepare for the initial Telehealth call?

The best way to prepare for this is to complete your new patient intake forms in advance. It will save us time once we start the call.

 

After your appointment is booked, you will be prompted via email to fill out your forms. If you have trouble finding them or need a link to be resent, please reach out to us via text 978-571-9772.

What should I expect from my new patient intake Telehealth call?

During the initial intake, we'll have a 45-minute (Telehealth) conversation about your complete health history and current concerns. This helps me gain a comprehensive understanding of both your past and present health. The appointment will be conducted through a secure, HIPAA-compliant audio/video platform, and a link for the call will be emailed to you in advance. You can take the call from the comfort of your home or from anywhere you feel most at ease. During the call, we will also schedule your first in-person acupuncture visit to begin your treatment plan. Please bring a pen and notepad to take notes on any recommendations that may be made during our conversation. Payment is due at the time of service.

How should I prepare for my first acupuncture visit?

It's important to have a small bite to eat at least two hours before your appointment to avoid feeling light-headed or nauseous. We also recommend wearing comfortable clothing that can easily be adjusted if your practitioner needs access to specific areas (knees, elbows etc.). For a more relaxing experience, please keep your phone and electronics on silent and put away during your visit.

Does acupuncture hurt?

The short answer is – No, acupuncture should not be painful!

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Victoria uses small needles that are typically painless and barely noticeable. You may feel a small sensation when a needle is first inserted, but it should not be painful or last long. Everyone experiences acupuncture differently, and common sensations include heaviness, heat, aching, tingling, itching, or even nothing at all. Occasionally, she may gently manipulate a needle to create a specific sensation for therapeutic reasons, but she'll will always inform you beforehand. Be sure to communicate your comfort level with your acupuncturist throughout the treatment.

Do I need to come more than once?

While it would be great if acupuncture were a one-time fix, the reality is that imbalances don’t happen overnight, so healing may take time. Acupuncture works to address the root cause of your discomfort, not just the symptoms. This process can require patience, and the longer you've had a condition, the more frequent treatments you may need.

Is acupuncture safe?

Yes, acupuncture is considered one of the safest forms of medicine, with virtually no side effects—except for that wonderful acu-nap. When performed by a Licensed and Board-certified practitioner, acupuncture is very safe with minimal risk. Acupuncturists undergo extensive training and are regulated by national and state medical boards. For your safety, it's important to ensure that the practitioner you choose has up-to-date credentials from both levels of regulatory groups.

Do I leave a tip?

No, you don’t need to tip your acupuncturist. Acupuncture is considered a medical treatment, and you’re paying for the care and expertise provided during your session. Just like you wouldn’t tip your primary care doctor, there’s no expectation to tip your acupuncturist. However, if you feel inclined to show appreciation, we’d be grateful if you spread the word, or leave a google review recommending us to others!

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